Question 1

What live metrics does the Gage Telemetry Dashboard track?

Accepted Answer

The command center monitors active gages in service, overall in-tolerance compliance scores, 30-day calibration due watchlists, and live shift handover logs across all facilities.

Question 2

How do Digital Gage Passports and QR codes work?

Accepted Answer

Every tool receives a unique QR passport. Operators scan the label on mobile tablets to view calibration status, crib bin location, calibration certificates, and tool custody in seconds.

Question 3

How are measuring tools and approved brands classified?

Accepted Answer

Tools are organized in a 3-tier hierarchy (Category → Type → Subtype) alongside approved brand registries (Mitutoyo, Starrett, Fowler, Mahr) with direct support links.

Question 4

How does the 4-step digital calibration wizard work?

Accepted Answer

Technicians follow a standardized flow: protocol setup, environmental condition logging (temperature/humidity), multi-point measurement entry, and automated tolerance deviation checking.

Question 5

How does GageFX link traceable reference standards?

Accepted Answer

Each calibration record links to active reference masters (gage blocks, setting rings), documenting NIST/NABL certificate numbers, uncertainties, and expiration dates.

Question 6

Can we conduct AIAG 4th Edition Gage R&R studies?

Accepted Answer

Yes. Run ANOVA and Average & Range (X-bar & R) repeatability and reproducibility studies with automated %GRR, ndc category counts, and interactive run charts.

Question 7

Can calibration schedules sync with Outlook and Google Calendar?

Accepted Answer

Yes. The interactive calendar synchronizes two-way with Microsoft Outlook and Google Calendar, automatically coordinating lab queues, dispatches, and recalls.

Question 8

What happens when an instrument fails calibration?

Accepted Answer

GageFX automatically locks the tool in digital quarantine to block floor checkout, while reverse lot recall identifies every work order inspected by that gage.

Question 9

How does preventive maintenance work alongside calibration?

Accepted Answer

Set calendar or usage-based PM routines with step-by-step checklists for spindle lubrication, anvil cleaning, ratchet inspection, and battery replacements.

Question 10

How does GageFX support multi-facility organizations?

Accepted Answer

Organize physical locations across Plants, Buildings, Labs, and Crib Bins with OpenStreetMap GPS coordinates and custom calibration certificate headers per facility.

Question 11

What user roles and access permissions are supported?

Accepted Answer

GageFX provides five pre-configured roles: IT Admin, Quality Manager, Lab Technician, Read-Only Auditor, and Floor Operator, ensuring strict audit compliance.

Question 12

How does shop-floor communication and shift handover work?

Accepted Answer

Teams share handover notes, launch quick consensus polls, and type '@' to autocomplete and embed live gage status cards directly into shift threads.

Frequently Asked Questions

Calibration, compliance, and gage inventory FAQs